Privacy Policy
Last Updated: June 30, 2025
Kerala Lottery Online Win ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") or visit our website. The App provides services for checking Kerala State Lottery results, including live updates, historical data, and notifications. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.
1. Information We Collect
We collect minimal data to provide and enhance the App’s functionality. The types of information we may collect include:
- User-Provided Data: Data you voluntarily provide, such as:
- Email address or mobile number if you contact support or enable notifications.
- Lottery ticket numbers you input to check results.
- Automatically Collected Data: Non-identifiable data, including:
- Device information (e.g., device type, operating system, unique device identifiers).
- Usage data (e.g., app interactions, session duration, features used).
- Analytics data for improving user experience (e.g., anonymized click patterns).
- No Sensitive Personal Data: We do not collect sensitive data such as financial information, payment details, or precise geolocation.
2. How We Use Your Information
We use the collected information to:
- Provide core App functionality, such as displaying Kerala lottery results and sending notifications.
- Save user-entered ticket numbers for result checking.
- Respond to support inquiries or feedback submitted via email or in-app channels.
- Analyze anonymized usage data to optimize App performance and user experience.
- Comply with legal obligations or protect our legal rights.
Data processing is based on user consent (for user-provided data), legitimate interest (for analytics), or legal obligations (for compliance).
3. How We Share Your Information
We do not sell, trade, or rent your information. We may share data in the following cases:
- Service Providers: Non-personal data may be shared with trusted third-party providers (e.g., analytics tools, cloud services) under strict confidentiality agreements.
- Legal Requirements: We may disclose information if required by law, to protect our rights, or to ensure user or public safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred, with prior notice to you.
4. Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain user-provided data (e.g., ticket numbers, email addresses) only as long as necessary to provide App services or comply with legal requirements. Automatically collected data (e.g., usage statistics) may be anonymized and stored in aggregate for analytics. You can stop data collection by uninstalling the App.
6. Third-Party Links and Services
The App may link to third-party websites, such as the official Kerala State Lotteries website (www.keralalotteries.com), for result verification. We are not responsible for their privacy practices. Please review their policies before interacting with these sites.
7. Children's Privacy
The App is not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If we learn such data has been collected, we will delete it promptly.
8. Your Privacy Choices
You can manage data collection through:
- Analytics Opt-Out: Limit analytics data via device settings or contact us for opt-out options.
- Data Access and Deletion: Request access to or deletion of your data by contacting us.
- Notifications: Disable notifications in the App or device settings.
For details, visit our Privacy Choices page: Privacy Choices.
9. Compliance with Laws
We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) for California residents. You have rights to access, correct, or delete your personal data under these laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted here with an updated "Last Updated" date. Continued use of the App after changes constitutes acceptance. We encourage regular review of this policy.
11. Contact Us
For questions or concerns about this Privacy Policy or our data practices, contact us at:
Email: support@keralalotteryonlinewin.com
Address: Kerala Lottery Online Win Support, 123 Lucky Street, Thiruvananthapuram, Kerala, India